Dubai Electricity and Water Authority (DEWA) invests in Artificial Intelligence (AI) to innovate solutions, programmes and initiatives that improve the performance and productivity as well as promote the quality of DEWA’s services.

With Digital DEWA, the company has reshaped the concept of a utility to contribute in creating a new digital future for Dubai, and disrupt the entire business of public utilities by becoming the world’s first digital utility to use autonomous systems for renewable energy.

DEWA’s plans align with promising government strategies and plans, including the UAE Artificial Intelligence Strategy 2031, which aims to develop an integrated system that employs AI in vital areas of the UAE, and the Dubai 10X Initiative, DEWA CEO H.E. Saeed Mohammed Al Tayer said.

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"DEWA’s application of the latest innovative technologies has helped it achieve the best results globally compared to top utilities in Europe and the USA. The smart adoption of DEWA’s services reached 98.99% until the end of the second quarter of 2022," Al Tayer said.

Digital DEWA is based on - launching advanced solar power technologies; deploying a renewable energy grid with innovative energy storage technologies; expanding and integrating AI solutions to make Dubai the first city to provide electricity and water services using AI technologies.

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